faq

DO YOU ACCEPT CREDIT CARDS FOR PAYMENTS?

We accept personal and business checks, and all major credit cards: Visa, Mastercard, Discover and American Express.

IF I HAVE AN INSURANCE CLAIM, DO I NEED TO COMPLETE THEIR APPRAISAL BEFORE LEAVING MY CAR WITH YOU?

If it’s easier you can leave your car with us for the insurance adjuster to make their appraisal.   We work with all major insurance companies and can relay to them the work and repair that needs to done.

I HAVE BEEN IN AN ACCIDENT, WHAT DO I DO?

We are here to help.  Give our customer service team a call and they can walk you through the necessary steps. 

CAN I PAY MONTHLY ?

WE do not offer a finance plan for services. We will need full deductible payment if you are using insurance, or full amount for service if paying out of pocket at time of completion.

HOW MANY ESTIMATES SHOULD I GET?

You only need one estimate to compete insurance requirements for coverage.

I AM UNABLE TO UPLOAD MY PHOTOS, WHAT CAN I DO?

Uh oh…we will get that fixed! IN the meanwhile, please email your pictures, name, phone number to us and we can get to work on your estimate.

CAN I JUST DROP OFF MY VEHICLE FOR AN ESTIMATE?

The best way for us to serve you is to set an appointment with us. Please use this link to make an appointment.

WHAT HAPPENS IF MY REPAIRS NEED REPAIRING?

Our collision work is guaranteed.  All you need to do is call us and we will make it right.  With a lifetime warranty for our work.

DO YOU HAVE RENTAL CARS AVAILABLE?

We can help you reserve a car and have it ready for you when you come in for collision repair. Email us at info@mpabd.com and we can started.

Location

3000 N Hayden Island Dr
Portland, OR 97217-8257

Hours of Operation

Main Office

Mon 7:00am-3:30pm
Tue 7:00am-3:30pm
Wed 7:00am-3:30pm
Thu 7:00am-3:30pm
Fri 7:00am-3:30pm

Sat/Sun hours: By Appointment

Phone: (503) 737-3167

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